The HP DeskJet 2910 is a multifunction printer that can also be used to scan documents and photos. Scanning allows you to create a digital copy of a paper document, which you can then save, email, share, or store on your computer or phone.
In this guide, we’ll explain how to scan using the HP DeskJet 2910 and the HP Smart app, along with some simple troubleshooting tips if your computer or phone can’t find the scanner.
Step 1: Turn On the HP DeskJet 2910
Start by turning on your HP DeskJet 2910.
Press the Power button and wait for the printer to finish starting up.
Make sure there are no warning lights or error messages before you begin scanning.
Step 2: Place Your Document on the Scanner
Lift the scanner lid on top of the printer.
Place the document or photo you want to scan face down on the scanner glass.
Align the document with the guide markings around the edge of the scanner glass.
For the best results, make sure the paper is lying flat and the scanner lid is closed properly.
Step 3: Open HP Smart
Open the HP Smart app on your computer or phone.
If you haven’t installed HP Smart yet, install the app and follow the setup instructions to add your HP DeskJet 2910.
Make sure the printer is switched on and connected to the same wireless network as your device when using a wireless scan connection.
Step 4: Select the Scan Option
In HP Smart, select the Scan option.
Depending on your device and version of HP Smart, you may see options such as:
- Scanner
- Scan
- Document
- Photo
Choose the option that best matches what you want to scan.
Step 5: Adjust the Scan Settings
Before starting the scan, you may be able to adjust several settings.
Common options include:
- Document or photo mode
- Color or black and white
- Paper size
- Resolution
- Brightness
- Contrast
- File format
For a standard document, a moderate resolution is usually sufficient.
For photographs, you may want to use a higher resolution to capture more detail.
Step 6: Start the Scan
Once your settings are ready, select Scan.
The HP DeskJet 2910 will scan the document placed on the scanner glass.
Wait until the scanning process has finished before lifting the scanner lid.
Step 7: Preview and Edit Your Scan
After the scan is complete, HP Smart may display a preview.
Check that the entire document or photo has been captured correctly.
Depending on the available options, you may be able to:
- Crop the image
- Rotate the scan
- Adjust the image
- Add another page
- Change the scan settings
If everything looks correct, continue to save the scan.
Step 8: Save the Scanned File
Choose Save or the appropriate save option.
You may be able to select the file format and location.
For documents, PDF is often a convenient format because it can contain multiple pages.
For photographs and individual images, an image format such as JPEG may be suitable.
Choose where you want to save the file and confirm.
Your scanned document or photo is now available digitally.
How to Scan Multiple Pages
If you’re scanning a document with several pages, you may be able to scan each page individually and add the pages to the same scan in HP Smart.
After scanning the first page, look for an option such as Add, Add Page, or +.
Replace the first page on the scanner glass with the next page and scan it.
Continue until all pages have been scanned.
Save the completed document when you’re finished.
How to Scan a Photo
The HP DeskJet 2910 can also be used to create digital copies of photographs.
Place the photo face down on the scanner glass and close the lid.
Open HP Smart and select Scan.
Choose a photo-oriented scan setting if available.
Use a higher resolution if you want to preserve more detail in the digital copy.
After scanning, check the preview, crop the image if necessary, and save it.
HP DeskJet 2910 Won’t Scan?
If the scanner isn’t working, try these troubleshooting steps.
Check the Printer
Make sure the HP DeskJet 2910 is switched on and isn’t displaying an error.
Check Your Wi-Fi Connection
If you’re scanning wirelessly, make sure your printer and computer or phone are connected to the same Wi-Fi network.
Restart the Printer
Turn the printer off and wait a few seconds.
Turn it back on and try scanning again.
Restart HP Smart
Close the HP Smart app completely and reopen it.
Select the printer and try the scan again.
Check the Document Position
Make sure the document is placed face down on the scanner glass and is aligned correctly.
Check the Scanner Glass
Dust, fingerprints, or marks on the scanner glass can affect scan quality.
Clean the glass carefully with a soft, lint-free cloth if necessary.
Tips for Better Scans
For clearer and more professional-looking scans:
- Keep the scanner glass clean.
- Place documents flat on the glass.
- Align documents with the scanner guides.
- Use an appropriate resolution for the type of document.
- Preview the scan before saving it.
- Use PDF for multi-page documents when appropriate.
- Use a suitable image format for photographs.
Final Thoughts
Scanning with an HP DeskJet 2910 is a simple way to turn paper documents and photographs into digital files.
Place your document face down on the scanner glass, open HP Smart, select the scan option, adjust your settings, and start the scan. After checking the preview, save the finished file to your computer or phone.
If scanning doesn’t work, check the printer’s power and wireless connection, restart the printer and HP Smart, and make sure the document is positioned correctly on the scanner glass.
